I What is the Timenaut app?
Timenaut is an automatic time-tracking app, that automatically tracks the user's computer app usage.
Then, Timenaut categorises the data visually so the user can see what he spent his time on during the day and how productive he was.
How Timenaut App looked like before
II Google Design Sprint : One-day kickoff
I combined the tasks of the first two days in the Google Design Sprint 2.0 together into one day.
This is what happened during the kick-off:
- We put together a long-term goal, picked three sprint questions and made a map
- We looked for inspiration, and sketched down a 3-view sketch, using the 4-step-sketch method.
- We voted on the sketches to see which solutions and solutions parts I should focus on when making a prototype.
Timenaut Design Sprint - longterm goal, sprint questions, map, lightning demos
Timenaut Design Sprint - sketching the solutions
The sprint questions
1 - Can we convince the user to keep using Timenaut after signup?
2 - Can we provide enough value for the user to get them to pay for Timenaut?
3 - Can we be seamless, yet essential?
III Google Design Sprint : Preparing for the prototyping
After kickoff, I gathered all the info and put together a user test flow and a storyboard.
The final prototype
I went straight for the high-fid prototypes. I decided to skip all wireframe and low-fid prototype steps to save up time.
The final prototypes before the user test validation
IV Feedback from user tests
We got a lot of amazing feedback from the users
I conducted five remote user tests, using Lookback.io platform
The main issue was that the users weren't familiar with the concept "automatic time tracking".
All of the users selected for the tests knew about manual time tracking application like Toggl or Clockify, so they were expecting Timenaut to behave the same way.
For us, this meant that Timenaut's web page needs to be more informative regarding what is automatic time tracking and what the benefits are. It also meant that we needed to refine our user personas a bit more.
The sprint questions, conquered
1 - Can we convince the user to keep using Timenaut after signup?
Yes!
BUT. The more important question lies in whether or not we can convince the user to download the app. This is something we will tackle next.
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2 - Can we provide enough value for the user to get them to pay for Timenaut?
Not conclusive, yet
As we figured from the user tests, the concept of Automatic Time Tracking is fairly new to users. So at the moment, the users don't yet feel the need for such software.
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3 - Can we be seamless, yet essential?
Seamless, yes. Essential, not conclusive yet
Seamlessness can be achieved if the software doesn't require too much user input, but categorises the time usage automatically. To confirm essentiality, we need to rethink and validate our user personas.
V Next steps
- Team Workshop to rethink the main user persona that we want to focus on and their main problem.
- Iteration sprint, during which we can find answers to questions about the essentiality of the app.
- Finalising the app's high-fidelity prototype and the web page + further tests.
